216 Privacy Policy — How Your Information Is Collected and Protected
Your privacy on the 216 platform matters to us. This page explains what information we collect, how it is used, and what rights you have.
Last Updated: 2024
What Information We Collect
While using the 216 platform, we may collect the following types of information:
- Name, email address, and mobile number
- Date of birth and identity verification details
- Login username and password (encrypted)
- Deposit and withdrawal amounts (BDT / ৳)
- Mobile banking number (bKash, Nagad, etc.)
- Transaction date and time details
- IP address and device type
- Browser version and operating system
- Connection date, time, and session information
- Pages visited and click data
- Betting history and gaming activity
- Time spent on the platform
How We Use Your Information
216 uses the information it collects for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Payment Processing: To process deposits and withdrawals accurately.
- Service improvement: To analyze user experience and improve the platform.
- Security: To detect and prevent fraudulent activity.
- Customer Support: To troubleshoot issues and provide support.
- Legal compliance: To comply with applicable laws and regulations.
- Promotional communications: To send you offers and updates with your consent (email/SMS).
Cookies & Tracking Technologies
The 216 website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.
Cookie type
- Essential cookies: Used to maintain login sessions and ensure platform security. Without these, the platform will not function properly.
- Analytics cookies: Used to collect data on which pages are visited most and how long users spend on them.
- Functional cookies: Used to remember your preferences and language settings.
You can disable cookies through your browser settings, though some platform features may become limited as a result.
Data Retention, Security & Third Parties
216 protects your data using SSL encryption, firewalls, and access controls. Payment information is stored on dedicated encrypted servers. Staff are granted access only to the data necessary for their role.
Your data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period to meet legal obligations. Data that is no longer needed is deleted after the applicable retention period.
216 does not sell or rent your personal data to third parties. However, limited information may be shared in the following cases:
- With authorized payment gateway services for processing transactions.
- In response to a lawful request from law enforcement agencies or a court order.
- With regulatory authorities for fraud prevention and anti-money laundering purposes.
Your Rights
As a 216 user, you have the following rights regarding your personal data:
You may request to know what personal information we hold about you.
You may request corrections to any inaccurate or incomplete information. Many details can also be updated directly through your account settings.
You may request deletion of your data in certain circumstances, though some information may need to be retained due to legal obligations.
To exercise any of these rights, contact us at [email protected]. We will do our best to respond within 30 business days.
Policy Updates & Contact Information
Policy Updates
216 may update this Privacy Policy from time to time. When changes are made, the date at the top of this page will be revised accordingly. For significant changes, you may be notified via email or platform notification. Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
Contact Support
For any privacy-related questions or requests:
Email: [email protected]
For more information Terms & Conditions & FAQ View page.
Join 216 Safely
Enjoy everything 216 has to offer while keeping your data secure. Create a new account or log in.